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Website Terms and Conditions

Last updated:  28th July 2026

These terms and conditions explain the rules for using  (“our website”)www.eurekaenglish.co.uk

Our website is operated by Eureka English Hub (“we”, “us” or “our”).

Our business details are:

1. Acceptance of these terms

By using our website, you confirm that you accept these terms and agree to follow them.

Please do not use our website if you do not agree to these terms.

We recommend that you save or print a copy of these terms for future reference.

2. Other policies that apply

The following policies also apply when you use our website:

  • Our Privacy Notice, which explains how we collect, use and protect personal information.

  • Our Cookie Policy, which explains how we use cookies and similar technologies.

Links to these policies can be found in the footer of our website.

3. Information about our services

Our website provides general information about English tutoring services.

We take reasonable care to ensure that the information on our website is accurate and up to date. However, website content is provided for general information only and should not be treated as professional advice tailored to your individual circumstances.

You should contact us directly before making decisions based on information published on our website.

Descriptions, examples, case studies, testimonials, estimated results and other information on our website do not guarantee that every customer will achieve the same result.

4. Enquiries and quotations

You may contact us through our website to request information, discuss your requirements or ask for a quotation.

Submitting an enquiry does not create a contract between you and us, and it does not require either party to proceed.

Any quotation or proposal we provide may be subject to:

  • a defined period of validity;

  • confirmation of your requirements;

  • availability;

  • additional service-specific terms; and

  • any assumptions, exclusions or payment terms stated in the quotation.

A contract will only be formed when we have clearly confirmed in writing that we accept your instruction, booking or order, or when both parties sign or otherwise accept a separate agreement.

Where there is a conflict between these website terms and an agreed service contract, the service contract will take priority in relation to that service.

5. Prices

Any prices shown on our website are provided for general guidance unless we clearly state otherwise.

Prices may change from time to time. We will confirm the applicable price, what is included and whether VAT or other charges apply before entering into a contract with you.

An enquiry made through our website does not secure or fix a particular price.

6. Information you provide

When contacting us, you agree to provide information that is accurate, current and complete.

You must not submit:

  • false or misleading information;

  • material that is unlawful, threatening, abusive or offensive;

  • malicious software, viruses or harmful code;

  • another person’s personal information without authority; or

  • confidential information that you are not authorised to share.

Please do not send sensitive personal information through a general website contact form unless we have specifically asked you to provide it.

7. Permitted use of our website

You may use our website only for lawful purposes.

You must not:

  • use the website in a way that breaks any applicable law or regulation;

  • use it for fraudulent or malicious purposes;

  • attempt to gain unauthorised access to the website, server or connected systems;

  • interfere with the website’s operation or security;

  • knowingly introduce viruses, malware or other harmful material;

  • collect information from the website using automated systems without permission;

  • impersonate another person or misrepresent your identity; or

  • use website content in a way that infringes our rights or the rights of another person.

We may suspend or block access where we reasonably believe that these terms have been breached.

8. Intellectual property

Unless otherwise stated, we own or license the intellectual property rights in our website and its content. This includes its text, branding, graphics, photographs, videos, designs, documents and downloadable materials.

You may view, download and print reasonable extracts for your personal or internal business use.

You must not, without our written permission:

  • reproduce or republish substantial parts of the website;

  • sell, license or commercially exploit website content;

  • alter our content or remove copyright notices;

  • use our branding in a way that suggests an association or endorsement; or

  • present our content as your own.

Any permitted use must acknowledge us, and any identified contributors, as the source.

9. Third-party content and links

Our website may contain links to websites, services or resources provided by third parties.

These links are provided for convenience and information only. They do not mean that we approve, control or endorse the third-party website or its content.

We are not responsible for the availability, security, accuracy or privacy practices of third-party websites. You should read their own terms and privacy information before using them.

10. Website availability

We aim to keep our website available and operating properly, but we do not guarantee that it will always be available, uninterrupted, secure or free from errors.

We may suspend, restrict, withdraw or change all or part of the website for maintenance, security, operational or business reasons.

Where reasonably possible, we will try to provide advance notice of significant interruptions.

11. Viruses and security

We take reasonable steps to maintain the security of our website, but we cannot guarantee that it will be free from viruses or other harmful material.

You are responsible for using appropriate security software and for protecting your own devices, systems and data.

You must not knowingly introduce harmful material or attempt to attack, disrupt or gain unauthorised access to our website or related systems.

12. Our responsibility to you

Nothing in these terms excludes or limits liability where doing so would be unlawful. This includes liability for:

  • death or personal injury caused by negligence;

  • fraud or fraudulent misrepresentation; or

  • any rights or remedies that cannot legally be excluded.

If you are using our website as a consumer, we are responsible for losses that are a foreseeable result of our breach of these terms or our failure to use reasonable care and skill.

We are not responsible for losses that were not foreseeable when you began using the website.

If you use our website for business purposes, we will not be responsible for:

  • loss of profits, sales, business or revenue;

  • loss of anticipated savings;

  • business interruption;

  • loss of business opportunity, goodwill or reputation; or

  • indirect or consequential loss.

The information on our website is not a substitute for advice specifically obtained for your circumstances.

13. Your statutory rights

Nothing in these terms affects any statutory rights you may have as a consumer.

Where you enter into a separate agreement with us for services, additional consumer rights and cancellation rights may apply. These will be explained in the relevant quotation, booking confirmation or service agreement where required.

14. Personal information

We process personal information in accordance with our Privacy Notice.

When you contact us, we may use the information you provide to:

  • respond to your enquiry;

  • prepare a quotation or proposal;

  • communicate with you about our services;

  • maintain appropriate business records; and

  • meet our legal and regulatory responsibilities.

Please read our Privacy Notice for further details about how we use personal information and your data protection rights.

15. Linking to our website

You may link to our website provided that the link is lawful, fair and does not damage our reputation.

You must not:

  • suggest that we endorse you or your organisation where no endorsement exists;

  • link to our website from an unlawful or inappropriate website;

  • display our website within another website using framing without permission; or

  • use our logo or branding without written permission.

We may withdraw permission to link to our website at any time.

16. Changes to these terms

We may update these terms to reflect changes to our website, services, business practices or legal responsibilities.

The latest version will be published on this page with the date it was last updated.

You should review these terms periodically when using our website.

17. If part of these terms is invalid

If any part of these terms is found to be unlawful, invalid or unenforceable, the remaining terms will continue to apply.

Any unlawful or unenforceable provision will be treated as modified to the minimum extent necessary to make it lawful and enforceable.

18. No waiver

If we do not immediately enforce a right under these terms, this does not mean that we have waived that right.

19. Governing law and jurisdiction

Choose the version that applies to your business and delete the others.

Scotland

These terms, their subject matter and their formation are governed by Scots law.

If you are a consumer living elsewhere in the United Kingdom, you may also benefit from any mandatory protections available under the laws of the country in which you live.

The Scottish courts will have non-exclusive jurisdiction over disputes arising from these terms.

England and Wales

These terms, their subject matter and their formation are governed by the law of England and Wales.

If you are a consumer living elsewhere in the United Kingdom, you may also benefit from any mandatory protections available under the laws of the country in which you live.

The courts of England and Wales will have non-exclusive jurisdiction over disputes arising from these terms.

Northern Ireland

These terms, their subject matter and their formation are governed by the law of Northern Ireland.

If you are a consumer living elsewhere in the United Kingdom, you may also benefit from any mandatory protections available under the laws of the country in which you live.

The courts of Northern Ireland will have non-exclusive jurisdiction over disputes arising from these terms.

20. Contacting us

Questions about these terms can be sent to:

Eureka English Hub
Email: eurekaenglish@hotmail.com

 

 

 

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